Shipping Policy

At Next2Cart, we aim to provide a smooth and reliable delivery experience for every order.

1. Shipping Availability

We currently deliver orders across India.

Please provide a complete and accurate shipping address along with the correct PIN code and contact number while placing your order.

We do not deliver to P.O. Box addresses where courier services do not support delivery.

2. Order Processing Time

Orders are generally processed within 1–2 business days after the order is placed.

Processing time may vary depending on product availability, order verification and other operational factors.

Orders are generally not dispatched on Sundays and public holidays.

3. Delivery Time

After dispatch, orders are generally delivered within 5–7 business days.

The estimated overall delivery time may vary depending on the delivery location, courier service, weather conditions and other circumstances.

In most cases, customers can expect delivery within approximately 7–9 business days from the date of placing the order.

Delivery timelines are estimates and are not guaranteed for every location.

4. Shipping Charges

Free Shipping is available across India, subject to the shipping terms displayed at checkout.

If any additional shipping charge applies to a particular order, the applicable amount will be displayed before the order is completed.

5. Shipment & Tracking

Once your order has been dispatched, we will send the shipment and tracking details to the contact information provided with the order.

Tracking information may take approximately 24–48 business hours to become active on the courier company’s website after dispatch.

6. Multiple Products

If an order contains multiple products, the products may be shipped separately depending on product availability and warehouse or shipping location.

You may therefore receive multiple packages on different days.

7. Address Changes

Address change requests may be accommodated if received within 12 hours of placing the order and before the order has been processed or dispatched.

Once an order has been dispatched, the shipping address generally cannot be changed.

Please contact us as soon as possible for any address correction.

8. Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and PIN code.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping or re-shipping charges may apply.

9. Delayed Shipments

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Courier delays
• Weather conditions
• Natural events
• Public holidays
• Operational disruptions
• Incorrect or incomplete address
• Unusual logistics or transportation delays

If we become aware of a significant delay, we will try to inform the customer using the contact details provided with the order.

For issues involving damaged, defective or incorrect products, please refer to our Refund and Returns Policy.

10. Lost Shipment

If a shipment is lost during transit, we will coordinate with the courier service to investigate the shipment.

Depending on the outcome of the investigation, Next2Cart may arrange a reshipment or other appropriate resolution in accordance with our policies.

Customers should contact us if the tracking information indicates an issue or if the expected delivery period has passed.

11. Damaged Package

If the package appears damaged at the time of delivery, customers are advised to record an unboxing/opening video and contact us as soon as possible.

For damaged, defective or incorrect products, please follow the procedure mentioned in our Refund and Returns Policy.

12. Contact Us

For any shipping-related questions, please contact us:

Next2Cart
📧 Email: info@next2cart.com
📞 Phone: +91 7427864816

Support Hours:
Monday–Saturday, 10:00 AM–7:00 PM